Our Clients

Our clients span commissioning organisations, care providers and citizens.  We’ve worked with more than 100 NHS and local authority organisations, and 1,300 providers; and saved more than £15 million per year on prices paid by commissioners.

Read our selection of mini case studies below to find out how our team has helped organisations make better pricing decisions, or find out more in our recent market commentaries.

 

Focus on: Stoke-on-Trent City Council
A joint review of the cost of home care services for older people was instigated in response to local providers reporting increased difficulties in the recruitment and retention of staff.

The objective was to provide commissioners with the necessary data to ensure a sustainable
market in Stoke, and to deliver the quality and capacity of service to meet the needs of the local population.

A survey of providers helped understand the usual cost of providing services, and
identify options for improving recruitment and retention.

Key benefits:

  • Provides critical insight into market conditions and the issues affecting providers.
  • Ensures a clear understanding of the usual cost of delivering services locally.
  • Provides commissioners with greater confidence they are achieving value for money.

 

Focus on:  Sunderland City County

The Council commissioned Valuing Care to undertake a cost review of specialist home care and support services for adults with learning disabilities. The purpose of the review was primarily to help the Council identify and achieve savings, but also to inform future pricing strategy.

Through established processes Valuing Care undertook a survey of service provider costs to identify the usual cost of providing services locally. Providers reporting costs in excess of the local average were subsequently challenged to achieve efficiencies and pass the saving back to the Council.

Key benefits:

  •  Established processes for engaging service providers and evidencing the usual cost of providing services
  • Cross corroboration of local survey results with Valuing Care’s cost model and national intelligence
  • Achievement of savings from service providers who want to partner the Council and offer competitively priced services

 

Focus on:  Buckinghamshire County Council

Valuing Care was awarded a contract to calculate unit costs for Buckinghamshire County Council’s in-house foster care service, to benchmark these services against the cost of services provided by Independent Foster Agencies, and to make an assessment of value for money.

This project required Valuing Care to work closely with the Council’s operational management to understand the varying level of resource input into short-term, long-term, family and friends, and special needs placements.

The intelligence gained enabled the cost of team budget to be apportioned between function, and the calculation of unit costs for each type of service.

A comparison of unit costs for the in-house service against Valuing Care’s cost model for IFA services highlighted areas of variance in both service levels and cost efficiency; key to informing future service strategy and outsourcing decisions.

Key benefits:

  • Calculation of actual unit costs covering different types of foster care placements.
  • Greater understanding of differences in service levels and cost efficiency.
  • Increased intelligence to inform service strategy and outsourcing decisions.

 

Focus on: Dorset Joint Commissioning Group

In response to a request for a large increase in fees from a national provider organisation, Dorset Joint Commissioning Group worked in partnership with Valuing Care to undertake a cost review of all the specialist care home services delivered by the provider. The objective was to assess the reasonableness of the current fees, thereby informing a decision on the requested fee uplift.

Valuing Care benchmarked the reported cost of the provider’s services against its cost model and national intelligence of care home costs. The review concluded current fees were in excess of a fair price.

Key benefits:

  • Established processes for engaging service providers and reviewing the reported cost of delivering services.
  • Service audits to obtain first hand evidence of the level of service being provided and to ensure commissioners are getting what they are paying for.
  • Achievement of savings from service providers that want to partner the Council and offer competitively priced services.

 

Focus on: Staffordshire County Council

Valuing Care completed a cost review of Post 16 High Needs Learner (HNL); to develop greater understanding
of HNL support costs and whether it represented value for money. A pricing model was also developed to purchase
packages of support on a fair and consistent basis.

Valuing Care surveyed all FE colleges in Staffordshire to identify the level of staff input, and the associated cost of supporting a sample of HNL. The identification of median costs, and corroboration against our benchmark data, provided the Council with a good indication of the usual cost of delivering support locally.

The results helped to develop and populate a cost model to inform future HNL funding decisions.

Key benefits:

  •  Established processes for engaging service providers and reviewing the reported
    cost of delivering services.
  • Increased intelligence on how support costs vary to meet the needs of HNL.
  • Development of a cost model based on identification of the usual cost of delivering services.

 

Focus on: Barnsley Metropolitan Borough Council
The Council contracted Valuing Care to undertake a cost review of residential and nursing services for older people. The purpose of the review was to inform the setting of future rates for services that are fair, sustainable and evidenced based. Valuing Care used its established processes to undertake a survey of care home costs to identify the usual cost of providing services locally.

The survey also gathered information on the overall health and sustainability of the market with specific regard to occupancy levels and the range of fees.  The cross corroboration of the survey results with Valuing Care’s cost model and national database comparator, provided the Council with clear guidance of what represents a fair rate for care home services. The review also highlighted some of the inefficiencies in the market arising from the current oversupply of places.

Key benefits:

  • Established processes for engaging care home providers, and evidencing the usual
    cost of providing services.
  • Cross corroboration of local survey results with Valuing Care’s national database
    comparator.
  • Increased intelligence about the range of fees charged to different customer groups,
    levels of profitability, market efficiency and sustainability.

 

Focus on: Gloucestershire County Council
The Council commissioned Valuing Care to undertake a cost review of care home services for working age  adults. The purpose of the review was to help the Council update its ‘Residential Pricing Tool,’ which was no longer considered fit for purpose.

Through established processes Valuing Care undertook a survey of care home costs to identify the usual cost of providing services locally. The cross corroboration of the survey results with Valuing Care’s cost model, and national database comparator, provided the Council with clear guidance of what represents a fair rate for care
home services.
Key benefits:

  • Established processes for engaging care home providers and evidencing the usual
    cost of providing services.
  • Cross corroboration of local survey results with Valuing Care’s national database
    comparator.
  • Increased intelligence about the range of fees charged to different customer groups,
    levels of profitability, market efficiency and sustainability.

We’ve also worked with:

Aberdeen, Angus, Argyll and Bute, Barnet LB, Barnsley, Bassetlaw, Bedford, Bedfordshire, Berkshire, Birmingham ,Blackburn Council, Blackpool, Blaenau Gwent, Bornel Care, Bournemouth & Poole, Bradford and Airedale, Brent, Bridgend, Bristol, Bromley , Buckinghamshire, Caerphilly, Calderdale, Cardiff, Central Bedfordshire, Central Midlands, Cheshire East, Coventry, Cumbria, Derby City, Devon, Doncaster, Dorset, Dumfries and Galloway, Dundee , Ealing, East Lothian, East riding, Edinburgh, Enfield, Fife, Gloucester, Greenwich, Hackney, Hammersmith & Fulham, Havering, Haringey , Hereford, Hertfordshire, Hillingdon , HMRPCT, Hounslow, Huddersfield, Hull, Inverclyde, Isle of Wight , Jersey, Kensington and Chelsea, Kent ,Lambeth , Lancashire , Leeds, Leicester City, Leicester County, Lewisham, Lincolnshire, Luton , Medway, Merthyr Tydfil , Mid Essex, Middlesbrough, Monmouthshire , Newcastle, Newport, Norfolk, Norse Care, North East Lincolnshire, North Somerset, North Tyneside, Northamptonshire, Northern Health and Social Care Trust, Northumberland, Nottingham, Oldham, Oxfordshire , Perth & Kinross, Peterborough, Plymouth , Redbridge, Redcar, Renfrewshire, Rhondda Cynon Taf , Rochdale, Rotherham, Royal Borough of Chelsea, Royal borough of Kensington and Chelsea, Royal borough of Windsor & Maidenhead, Salford, South Gloucester, Sheffield, Shropshire, Slough, Somerset, South Lanarkshire, Southend, Southwark, Staffordshire, Stockport, Stoke on Trent, Suffolk, Sunderland, Telford & Wrekin, Torfaen, Tower Hamlets, Vale of Glamorgan, Wakefield, Waltham Forest, Westminster, Wiltshire, Wirral ,Worcestershire, York