Commissioners Tender Support - Valuing Care

As an expert in the care market, Valuing Care has daily interactions with providers, understands their care business and how they interact with the public sector. We have provided a number of support services to help them develop and deliver value for money care.

In addition Valuing Care works with Tendering for Care to provide support and advice to commissioners on how best to construct a tender. We can improve tenders so that it both encourages competition and ensures the most suitable companies are selected. Only through years of supporting tenderers through the process can you gain the experience and cut out the mistakes that cost both time and money to  commissioning organisations. Below are a list of services available to help with your tender process:

Compliance Checking

During 2013 alone TfC received reports of more than 60 tenders which were actionable due to failures in process and methodology. Of these 32 were actioned, some with the help of specialist procurement solicitors. All were resolved without Court action, mostly by means of a costly re-tender process. There has been no let up so far in 2014 where, by February, we have already seen 12 tenders which break the rules of fairness, transparency and equal treatment.

Often a small detail in procedure is sufficient to warrant a challenge, resulting if not in a costly re-tender, a delay in awarding the contract. TfC can provide compliance checks on tenders before they go to the market to reduce the risk of costly re-tenders and legal appeals.

The company has extensive experience of legal challenges from undertaking reviews of Instructions to Tenderers; tender Specifications; PQQ requirements; the ITT; and tender appraisal methodology to help commissioners avoid sometimes the simplest of challenges.

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Pre-Tender Review

Ensuring that proposals set out in the Business Case comply fully with the Regulations, well before procurement checks are made, can make a significant contribution to the effectiveness of a tendering process. In some cases commissioners may have more options regarding  the purchasing process than may be immediately obvious.

Pre-tender reviews at an early stage, after Business Case consultation, ensure that all available options are considered and, where possible, factored into the process at an early stage. This will become more and more important as the new procurement rules coming into force later in 2014.

Commission our Pre-Tender Review service to ensure you have met the new procurement requirements and you are making the most of the new opportunities for more effective commissioning in the future.

Getting The Right Results

Although necessary, both commissioners and providers want the tender process to be smooth with as little bureaucracy as possible. However horror stories abound across the provider community. In one tender, a single provider asked 132 clarification questions. Another where a series of clarifications resulted in the deadline being pushed back for eight weeks! Another tender asked 82 questions each of 500 words. A Master’s degree thesis typically amounts to 20,000 words!

How does the Commissioner get what they want and avoid these situations and their significant cost implications? How can tenders be structured so that the contract will deliver the Business Case and its required outcomes with certainty?

TfC typically reviews over 120 draft tenders every year. This extensive database of the good, the bad and the ugly coupled with their extensive knowledge of how providers have dealt with the questions asked, puts TfC in a unique position to provide help and advice on how to how to structure a tender to achieve the outcomes required.

If you are interested in any of our services please contact us for more details.

 

 

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